Niche-carving,
in the world of Software is a passion with ZSL. Every software evolution here follows a
long route of detailed situation analysis, idea generation, hypothesis, logistics,
prototype development, client feedback, actual market environment trials and final designs
of the solution.
The Cutting edge, in ZSL,
products and services comes from an in-depth commitment to unlock the unknown and the
unfamiliar and to excel in every endeavor.
We set our bench marks
much beyond the clients expectations and always work as an extension of their marketing
teams without compromising our professional identity. Our target is clients "ENTIRE
SATISFACTION".
ZSL
Strategy for Business Applications
Providing Information
Technology empowered Customized Business Solutions is the prime objective of ZSL. At ZSL
we are fusing the Technologies and Technological Concepts into Customized Business
Solutions to empower the Business processes.
 ANALYSIS
The Analysis process is the base of the software development. At ZSL, we follow the global
standard rules of Analysis covering:
- Situation Analysis
- Personal Discussions
- Business Process study
- Effort Intensive Areas study
- Computer Hardware Resources and other
Resources study
- Expansion Plans study
DESIGNING
As designing is the back bone of software development, at ZSL this process is the most
important and thorough process out of the whole software development cycle. ZSL considers
the following aspects in designing a business application software project:
- Working Culture, Routine and Environment of
the company
- Ways and Frequency of Information Exchange
with Branches
- Ways and Frequency of Information Exchange
with Customers
- Ways and Frequency of Information Exchange
with Associates
- Overall Frequency of data
- Overall Size of data
- Overall Complexity of data
- Frequency of Reporting
- Frequency of Documentation
- Effort Intensive Areas
- Available Computer Hardware Resources and
other resources
- Expansion Plans
- Market Trends in IT Industry in context of
the specific part of the globe.
DEVELOPMENT
It is the age of IT revolution. Keeping pace with the IT industry, ZSL being a software
lab, is always involved in Research and Development of new technologies, Tailor made Cost
effective business solutions and Generic supporting tools. The world is passing through
the Cyber age (as it is said). ZSL is one of the few companies fusing the Internet
technologies into Business solutions. At ZSL Development of a software project includes
the followings:
- Holistic approach to provide most suitable
Business Solutions
- Modular approach for fastest speed and cost
effectiveness
- Tools selection for the specific
requirement of the software project and available resources for the project.
- Flexibility for future expansion
- Worse case protection
TESTING
Apart from the thorough testing at client end with live data, ZSL uses the following
standard methods of testing at ZSL:
-
Glass Box testing: Every logic of each
program is tested with the relevant data to ensure the ruggedness of programs and accuracy
of results.
-
Black Box testing: Every entry form is
tested for general loose and lefts, Look and feel of user interfaces and output of the fed
data, and all this is matched with the Project specifications.
-
Thick Box testing: Data set similar to
the live data, is created and the software project is used in the same way the users will
use. The speed, user friendliness and ease of use is taken care of in this testing method.
DOCUMENTATION
At ZSL, every software project carries full fledge documentation covering:
- Top level Data flow diagrams
- Block diagrams
- User guide
- Trouble shooting and maintenance guide
IMPLEMENTATION
At ZSL we believe in "Well begun is half done". ZSL emphasizes in the way of
software project implementation i.e. implementation must be smooth and transparent. After
discussion with the client, an Implementation plan is made. The Implementation plan
ensures that during Implementation the daily routine and business process of the client is
not disturbed and that software project is thoroughly tested with such a data set which
covers all possible type of ups and downs of information the end user may face during the
use of software project.
TRAINING
ZSL provides every client with proper training sessions at client end. Certain Training
sessions are included in the cost of project. ZSL also provides Corporate Comprehensive
Training sessions for Customized Business Solutions, General IT Concepts and Specific
Software Tools.
ONSITE WARRANTY
Every software project carries Onsite warranty for certain period. The warranty period
varies from project to project on the basis of size of the project. ZSL ensures 12 hour
service in normal cases and in some worse cases 24 hour service at client end during
Onsite Warranty period.
AFTER WARRANTY SUPPORT
At ZSL we are always open for helping the clients for the problems they may face in
operating the software systems. ZSL is pleased to answer your queries by email, phone and
fax. However for personal onsite visits, a nominal cost is charged from the client.
MAINTENANCE
After successful implementation of the software project, ZSL takes Annual Maintenance
Contracts (AMC) at nominal cost, which varies from project to project. ZSL provides an
array of AMC Packages ranging from Technical Warranty to Small Modifications Warranty to
Comprehensive all covered Warranty.
ADDITIONS AND EXPANSIONS
A complete set of information is kept for each and every client of ZSL in a Standard
manner so that as and when required, the Additions and Expansions in the software project
can be done easily and accurately. Since the data bank of our clients is standard and
digital, it is "Person Independent". It gives greater flexibility, ease
of use and fastest speed in serving the existing and old clients of ZSL.
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